Cookie Details
Cookies help our website work and show us how people use it. A cookie is a small file that a website saves on your device. This page lists each cookie and similar technology we use, who sets it and how long it lasts. Our Cookie Policy explains how we use cookies and how to manage them.
Last updated 12 October 2026
1. Necessary cookies
These cookies help our website work properly, keep it secure and remember your cookie choices.
| Name | Set by | What it’s for | How long it lasts |
|---|---|---|---|
| CookieConsent | chequp.com | Saves your cookie choices. | 1 year |
| __cf_bm | chequpsupport.zendesk.com | Tells real visitors apart from bots. | 1 day |
| __cf_bm | vimeo.com | Tells real visitors apart from bots. | 1 day |
| cf.turnstile.u | challenges.cloudflare.com | Tells real visitors apart from bots. | Until you clear your browser data |
| rc::a | gstatic.com | Tells real visitors apart from bots. | Until you clear your browser data |
| rc::c | gstatic.com | Tells real visitors apart from bots. | When you close your browser |
| datadome | taboola.com | Detects and reports on automated bot traffic. | 1 year |
| _csrf | stonly.com | Protects against cross-site request forgery, a type of attack. | When you close your browser |
| _cfuvid | chequpsupport.zendesk.com | Cloudflare service that helps deliver site content and balance load. | When you close your browser |
| _cfuvid | wf.chequp.com | Cloudflare service that helps deliver site content and balance load. | When you close your browser |
| AWSALBCORS | zopim.com | Records which server is serving you, to balance load. | 7 days |
| AWSALBTG | typeform.com | Records which server is serving you, to balance load. | 7 days |
| AWSALBTGCORS | typeform.com | Records which server is serving you, to balance load. | 7 days |
| test_cookie | doubleclick.net | Checks whether your browser supports cookies. | 1 day |
| __zlcid | chequp.com | Makes the website chat box work. | When you close your browser |
| __zlcstore | chequp.com | Makes the website chat box work. | Until you clear your browser data |
| __zlcstore | static.zdassets.com | Makes the website chat box work. | Until you clear your browser data |
| deviceId | s.stonly.com | Keeps you identified while you use the help widget. | Until you clear your browser data |
| sessionId | s.stonly.com | Remembers your session in the help widget between pages. | Until you clear your browser data |
2. Preferences cookies
These cookies remember information that changes how parts of our website behave, such as the chat box, help widget and forms.
| Name | Set by | What it’s for | How long it lasts |
|---|---|---|---|
| __zlcstore | chequp.com | Makes the website chat box work. | When you close your browser |
| ZD-store | static.zdassets.com | Remembers whether the support assistant has been shown. | Until you clear your browser data |
| userId | s.stonly.com | Recognises you across visits to improve the help widget. | Until you clear your browser data |
| tf_random_id | typeform.com | Makes embedded forms work. | Until you clear your browser data |
3. Statistics cookies
These cookies help us understand how people use our website, so we can make it better. We use several tools to do this.
| Name | Set by | What it’s for | How long it lasts |
|---|---|---|---|
| _ga | chequp.com | Google Analytics: Tells us whether you have visited before, and how you use the site. | 2 years |
| _ga_# | chequp.com | Google Analytics: Used by Google Analytics to find and track a session with your device. | 2 years |
| _clck | chequp.com | Microsoft Clarity: Records how you move around the site, for reports and heatmaps. | 1 year |
| _clsk | chequp.com | Microsoft Clarity: Records how you behave on the site, for our own analytics. | 1 day |
| _cltk | scripts.clarity.ms | Microsoft Clarity: Records how you behave on the site, for our own analytics. | When you close your browser |
| c.gif | c.clarity.ms | Microsoft Clarity: Records how you move around the site, for reports and heatmaps. | When you close your browser |
| _hjSession_# | chequp.com | Hotjar: Counts your visits and the pages you view. | 1 day |
| _hjSessionUser_# | chequp.com | Hotjar: Counts your visits and the pages you view. | 1 year |
| _vis_opt_exp_#_combi | chequp.com | VWO: Keeps the same version of a page for you during a test. | 100 days |
| _vis_opt_exp_#_exclude | chequp.com | VWO: Leaves you out of a page test. | 100 days |
| _vis_opt_s | chequp.com | VWO: Records whether you are part of a page test. | 100 days |
| _vis_opt_test_cookie | chequp.com | VWO: Checks whether your browser supports cookies. | When you close your browser |
| _vwo_ds | chequp.com | VWO: Records visit data to help us improve our content. | 30 days |
| _vwo_sn | chequp.com | VWO: Counts your visits and the pages you view. | 1 day |
| _vwo_uuid | chequp.com | VWO: Keeps the same version of a page for you during a test. | 1 year |
| _vwo_uuid_v2 | chequp.com | VWO: Runs split tests to improve the site. | 1 year |
| vwoSn | chequp.com | VWO: Runs split tests to improve the site. | Until you clear your browser data |
| analyze | visualwebsiteoptimizer.com | VWO: Supports testing of different page content. | When you close your browser |
| eu01/collect/v.gif | visualwebsiteoptimizer.com | Part of our page testing. We are still confirming exactly what this does. | When you close your browser |
| eu01/l.gif | visualwebsiteoptimizer.com | Part of our page testing. We are still confirming exactly what this does. | When you close your browser |
| eu01/s.gif | visualwebsiteoptimizer.com | Part of our page testing. We are still confirming exactly what this does. | When you close your browser |
| vwo_apm_sent | visualwebsiteoptimizer.com | Part of our page testing. We are still confirming exactly what this does. | Until you clear your browser data |
| dicbo_id | chequp.com | Outbrain: Collects visitor statistics for analysis by Outbrain. | 1 day |
| ZD-suid | static.zdassets.com | Zendesk: Records how you behave on the site, for analytics. | Until you clear your browser data |
4. Marketing cookies
These cookies help us measure our advertising and show adverts that are more relevant to you. Some are set by other companies when you visit a page with their content, like a YouTube video.
| Name | Set by | What it’s for | How long it lasts |
|---|---|---|---|
| _gcl_au | chequp.com | Google Ads: Measures how often people who see or click our adverts go on to take action. | 3 months |
| _gcl_ls | googletagmanager.com | Google Ads: Measures how often people who see or click our adverts go on to take action. | Until you clear your browser data |
| IDE | doubleclick.net | Google Ads: Records what you do after seeing or clicking one of our adverts, to measure it and show you targeted adverts. | 400 days |
| ddm/activity/src=# | googlesyndication.com | Google advertising pixel. We are still confirming exactly what this does. | When you close your browser |
| pagead/1p-user-list/# | google.com | Google Ads: Tracks interest in products or events across sites, to measure our adverts. | When you close your browser |
| _uetsid | bing.com | Microsoft Advertising: Tracks visitors across websites to show relevant adverts. | Until you clear your browser data |
| _uetsid | chequp.com | Microsoft Advertising: Tracks visitor behaviour and limits how often you see the same advert. | 1 day |
| _uetsid_exp | bing.com | Microsoft Advertising: Stores the expiry date of the _uetsid cookie. | Until you clear your browser data |
| _uetvid | bing.com | Microsoft Advertising: Tracks visitors across websites to show relevant adverts. | Until you clear your browser data |
| _uetvid | chequp.com | Microsoft Advertising: Tracks visitors across websites to show relevant adverts. | 1 year |
| _uetvid_exp | bing.com | Microsoft Advertising: Stores the expiry date of the _uetvid cookie. | Until you clear your browser data |
| MR | bing.com | Microsoft Advertising: Tracks visitors across websites to show relevant adverts. | 7 days |
| MR | c.clarity.ms | Microsoft Advertising: Tracks visitors across websites to show relevant adverts. | 7 days |
| MUID | bing.com | Microsoft Advertising: Microsoft’s unique ID for you, shared across Microsoft sites. | 1 year |
| MUID | clarity.ms | Microsoft Advertising: Microsoft’s unique ID for you, shared across Microsoft sites. | 1 year |
| SRM_B | bing.com | Microsoft Advertising: Tracks how you use a search bar, so more relevant content can be shown. | 1 year |
| ANONCHK | c.clarity.ms | Microsoft Advertising: Measures how effective our adverts are. | 1 day |
| SM | c.clarity.ms | Microsoft Advertising: Device ID used to show targeted adverts. | When you close your browser |
| _rdt_uuid | chequp.com | Reddit: Tracks visitors to show relevant adverts on Reddit. | 3 months |
| rp.gif | alb.reddit.com | Reddit: Needed for the Reddit share button. | When you close your browser |
| #:session-data | taboola.com | Taboola: Tracks your sessions. It can be used to create marketing leads. | Until you clear your browser data |
| eng_mt | taboola.com | Taboola: Measures how well adverts work. | Until you clear your browser data |
| t_gid | taboola.com | Taboola: Gives you a visitor ID so similar adverts or content can be shown. | 1 year |
| t_pt_gid | taboola.com | Taboola: Records your preferences and how you interact with campaign content. | 1 year |
| taboola global:user-id | taboola.com | Taboola: Unique ID used to target adverts. | Until you clear your browser data |
| taboola_session_id | taboola.com | Taboola: Visitor ID used to target adverts. | When you close your browser |
| unifiedPixel | outbrain.com | Outbrain: Records how you move around the site, for reports. | When you close your browser |
| __Secure-ROLLOUT_TOKEN | youtube.com | YouTube: Tracks how you interact with embedded videos. | 180 days |
| __Secure-YEC | youtube.com | YouTube: Stores your video player preferences. | When you close your browser |
| __Secure-YNID | youtube.com | YouTube: Tracks how you interact with embedded videos. | 180 days |
| LAST_RESULT_ENTRY_KEY | youtube.com | YouTube: Tracks how you interact with embedded videos. | When you close your browser |
| LogsDatabaseV2:V#||LogsRequestsStore | youtube.com | YouTube: Tracks how you interact with embedded videos. | Until you clear your browser data |
| TESTCOOKIESENABLED | youtube.com | YouTube: Tracks how you interact with embedded videos. | 1 day |
| VISITOR_INFO1_LIVE | youtube.com | YouTube: Estimates your bandwidth on pages with videos. | 180 days |
| YSC | youtube.com | YouTube: Keeps statistics on which videos you have watched. | When you close your browser |
| yt-icons-last-purged | youtube.com | YouTube: Needed for embedded videos to work. | Until you clear your browser data |
| YtIdbMeta#databases | youtube.com | YouTube: Tracks how you interact with embedded videos. | Until you clear your browser data |
| sbjs_current | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | When you close your browser |
| sbjs_current_add | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | When you close your browser |
| sbjs_first | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | When you close your browser |
| sbjs_first_add | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | When you close your browser |
| sbjs_migrations | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | When you close your browser |
| sbjs_session | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | 1 day |
| sbjs_udata | chequp.com | Campaign tracking: Records how you arrived at the site and what you do, for our marketing. | When you close your browser |
| utm_campaign | chequp.com | Campaign tracking: Records which campaign brought you to the site. | When you close your browser |
| utm_content | chequp.com | Campaign tracking: Records which advert content brought you to the site. | When you close your browser |
| utm_medium | chequp.com | Campaign tracking: Records which marketing channel brought you to the site. | When you close your browser |
| utm_source | chequp.com | Campaign tracking: Records how you reached the site, to measure our marketing. | When you close your browser |
| utm_term | chequp.com | Campaign tracking: Records the keyword behind your visit, to measure our marketing. | When you close your browser |
| __zlcmid | chequp.com | Website chat: Remembers your chat state between pages. | 1 year |
5. Unclassified cookies
We are still working out exactly what these cookies do, together with the companies that provide them.
| Name | Set by | How long it lasts |
|---|---|---|
| _rdt_em | chequp.com | 3 months |
| _rdt_pn | chequp.com | 3 months |
| _vwo_1029073_config | chequp.com | Until you clear your browser data |
| _vwo_nls_q_# | chequp.com | Until you clear your browser data |
| _vwo_nlsCache | chequp.com | Until you clear your browser data |
| chequp_banner_seen_this_session | chequp.com | When you close your browser |
| click_id | chequp.com | When you close your browser |
| cq_rescue_pv | chequp.com | When you close your browser |
| cq_rescue_start | chequp.com | When you close your browser |
| fbclick_id | chequp.com | When you close your browser |
| landing_page | chequp.com | When you close your browser |
| stonlyAnonymousId_659780ab-1241-11f1-aa04-067dc41a61c3 | s.stonly.com | Until you clear your browser data |
| utm_id | chequp.com | When you close your browser |
6. Change your settings
You can change or withdraw your consent at any time. Necessary cookies cannot be switched off.