Tools, tips and stories
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Explore practical tips, expert guidance, news and real stories to help you stay informed, supported and inspired throughout your CheqUp journey.
How will I know what plan I’m on and when it renews?
You can view your current plan inside your CheqUp account. When renewal is due we’ll send you reminders to select…
Can I use a referral discount alongside a commitment plan?
Yes, referral discounts can be combined with a 3 month or 6 month plan.
I’m anxious about being locked in having never tried the medication – what happens if it doesn’t agree with me?
This is a really common concern and our clinical team is here to support you. If you experience significant side…
What happens if I need to cancel my plan?
If you end your plan early or cancel your CheqUp account during a commitment plan, a £50 handling fee will…
Is there a cancellation fee for cancelling my 3 or 6 month plan early?
Yes. The £50 fee covers the discount you’ve already benefitted from along with the cost of handling your cancellation.
Can I pause while on a 3 or 6 month plan?
Yes, you can pause for up to 60 days. Beyond 60 days, a continued pause is treated as a plan…
Does pausing extend my commitment period?
Your plan always covers 3 or 6 months of medication in total, so 3 doses for 3 months and 6…
What if I lose too much weight and need to reduce or stop?
Our 3 month and 6 month plans aren’t tied to a specific dose, so if you need to step down…