Tools, tips and stories
Wherever you are on your journey, there's something here for you
Explore practical tips, expert guidance, news and real stories to help you stay informed, supported and inspired throughout your CheqUp journey.
Is there a cancellation fee for cancelling my 3 or 6 month plan early?
Yes. The £50 fee covers the discount you’ve already benefitted from along with the cost of handling your cancellation.
Can I pause while on a 3 or 6 month plan?
Yes, you can pause for up to 60 days. Beyond 60 days, a continued pause is treated as a plan…
Does pausing extend my commitment period?
Your plan always covers 3 or 6 months of medication in total, so 3 doses for 3 months and 6…
What if I lose too much weight and need to reduce or stop?
Our 3 month and 6 month plans aren’t tied to a specific dose, so if you need to step down…
Can I downgrade from a 6 month to a monthly midway through my plan?
If you’d like to leave your 3 or 6 month plan early, a £50 handling fee will apply and you’ll…
Can I upgrade from a 3 month to 6 month midway through my plan?
Not currently. Once your plan is active, you’ll continue on it until renewal. At renewal, you can then choose a…
What happens at the end of my 3 or 6 month plan?
At the end of your plan, you’ll automatically move onto our standard monthly plan. If you’d like to continue on…
Can I choose my plan at checkout?
Yes. At checkout, you’ll choose between a monthly, 3 month, or 6 month plan. All applications are still subject to…