When should I contact support about my delivery if it hasn’t arrived or if something is missing?

If it’s been more than three business days (or one if you selected special delivery) since your order was approved and there are no updates on your tracking link, please contact us at [email protected] If you believe there are contents missing from your parcel, please take a photo of the…

If it’s been more than three business days (or one if you selected special delivery) since your order was approved and there are no updates on your tracking link, please contact us at [email protected]

If you believe there are contents missing from your parcel, please take a photo of the contents received and include it in an email to [email protected]

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Pharmacy details

The prescribing of medicines through our website is carried out by CheqUp Health Limited (registered with Care Quality Commission with number 1-17083303713). Our medications are dispensed by Chequp Health Limited.Chequp Health Limited is regulated by the General Pharmaceutical Council (number 9012707) where the Superintendent Pharmacist is Aaron Arman (GPhC number 2216043). You can view our full pharmacy terms and regulatory information, including details on how to contact us or the relevant regulatory bodies, by clicking here.

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