Mounjaro KwikPen
How to use the Mounjaro KwikPen
Read more – MounjaroReport a faulty pen
Follow the steps below to check your pen and submit a report if needed. We’ll take it from there.
1 Check your pen
2 Call the manufacturer
3 Complete the form
Step 1
Check your pen
Many issues can be resolved by reviewing the correct usage instructions.
Wegovy FlexTouch
How to use the Wegovy injection pen
Read more – WegovyStep 2
Contact the manufacturer
If the issue persists, call the manufacturer’s dedicated helpline for CheqUp members. They can troubleshoot your pen and confirm whether it is faulty.
Mounjaro
Press 0 for Mounjaro queries.
Wegovy
Step 3
Complete the form
If the manufacturer has confirmed your pen may be faulty, fill in the details below and we’ll be in touch.
Only complete this form after speaking to the manufacturer helpline.