Supplements Bundle Offer

1. Eligibility

a. Invitation only. This offer is not open to the general public or to all paused or cancelled customers. It is available exclusively to a selected group of existing CheqUp customers who have been contacted directly by CheqUp by email with details of this offer (the “Offer Email”).

b. To qualify, the customer must be the named recipient of the Offer Email, must click the ‘opt in’ button within the Offer Email, and must pay for their next month of medication using the same email address and CheqUp account to which the Offer Email was sent, before the offer deadline set out in section 3.

c. Customers who pay for a further month of medication during the offer period but who have not received an Offer Email from CheqUp are not eligible for the supplement bundle, regardless of any other circumstances. The Offer Email is non-transferable and may not be forwarded, shared or redeemed by anyone other than the named recipient.

d. The supplement bundle will only be issued once the customer has paid for their next month of medication in full and passed the point at which they would be entitled to a refund for their medication under CheqUp’s standard refund policy, click here to view, (i.e. once their order has been clinically approved and has been shipped).

e. Only customers aged 18 or over and resident in the United Kingdom are eligible.

f. CheqUp Health Limited staff members are not eligible.

g. CheqUp Health Limited reserves the right to disqualify any customer it reasonably believes is attempting to abuse this offer or who has previously abused any other loyalty, referral or discount scheme operated by CheqUp.

h. A maximum of one supplement bundle may be issued per customer and per CheqUp account.

2. How to Claim

a. Selected customers will receive the Offer Email directly from CheqUp, setting out the details of this offer.

b. Method of entry: to enter this offer, customers must click the ‘opt in’ button contained within the Offer Email, then pay for their next month of medication using the same email address and CheqUp account to which the Offer Email was sent.

c. No further code needs to be entered at the point of payment; eligibility is determined automatically by CheqUp based on the customer having clicked ‘opt in’ and their account and order status.

d. If a customer pays for their next month of medication but has not clicked the ‘opt in’ button in the Offer Email, they will not be eligible for the supplement bundle.

e. If a customer cancels or requests a refund for the qualifying month’s medication before it has been shipped, no supplement bundle will be issued.

3. Offer Dates

a. To qualify, customers must pay for their next month of medication before 23:59 (UK time) on 28 August 2026 (the “Offer Deadline”).

b. To qualify, customers must also ‘opt in’ to this offer before 23:59 (UK time) on 24 July 2026 (the “Opt in Deadline”).

c. Payments made after the Offer Deadline will not qualify for the supplement bundle, even if otherwise eligible.

d. The supplement bundle will be dispatched within 28 days of the qualifying order being shipped.

4. The Supplement Bundle

a. The supplement bundle consists of one each of the following CheqUp supplements: 750g of Collagen and Vitamin C, 30 capsules of Magnesium Bisglycinate, and 30 capsules of Vitamin D3 and K2. The bundle is sent to the delivery address associated with the qualifying customer’s CheqUp account.

b. Fixed contents: the supplement bundle is a fixed selection of products and cannot be exchanged, substituted or redeemed for alternative products.

c. One per qualifying payment: a customer may claim one supplement bundle per qualifying month’s payment made during the offer period. It cannot be claimed against any other order.

d. Non-transferable: the supplement bundle is issued to a named CheqUp account and may not be sold, gifted or exchanged.

e. No cash value: the supplement bundle has no cash value, cannot be exchanged for cash and is non-refundable.

f. Damaged or faulty items: if any item within the bundle arrives damaged or faulty, customers should contact CheqUp within 14 days of delivery so a replacement can be arranged.

g. If the qualifying month’s payment is subsequently cancelled, refunded or charged back, CheqUp Health Limited reserves the right to recover the value of any supplement bundle already issued or to withhold a bundle not yet dispatched.

5. Delivery

a. The supplement bundle will be sent to the delivery address held on the customer’s CheqUp account at the time the qualifying order is shipped, and will not arrive within the same delivery as the qualifying order or separately.

b. It is the customer’s responsibility to keep their delivery address up to date. CheqUp Health Limited is not responsible for bundles sent to an out-of-date address.

c. If a customer believes they qualify for the supplement bundle but has not received it by 30 September 2026, they should contact CheqUp at [email protected].

6. Data Protection

a. Any personal data collected in connection with this offer will be processed in accordance with our Privacy Policy.

7. General

a. CheqUp Health Limited reserves the right to disqualify any customer it reasonably believes to be in breach of these terms or to be acting dishonestly or fraudulently in connection with this offer.

b. CheqUp Health Limited may withdraw, amend or suspend this offer at any time and without prior notice in the event of circumstances beyond its reasonable control or to protect the integrity of the offer. Any such change will be communicated through the CheqUp website where reasonably practicable.

c. These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

d. This offer is provided by CheqUp Health Limited, Turnpike House, Methuen Park, Bath Road, Chippenham, SN14 0GF.

e. By paying for your next month of medication during the offer period, you confirm that you have read, understood and agree to be bound by these terms and conditions.