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Explore practical tips, expert guidance, news and real stories to help you stay informed, supported and inspired throughout your CheqUp journey.
What is the subscription renewal process?
CheqUp programme payments renew every 28 days. From day 14 you will be able to select which dose you would…
How can I pause/resume my subscription?
You can pause or resume your subscription in your CheqUp account. Navigate to “Manage My Account,” select “Pause My Subscription”…
How can I increase or decrease the dose?
When it’s time for your subscription to renew, you will need to advise how your last month has been and…
How can I cancel my subscription?
You can cancel your subscription in your CheqUp account. Go to “Manage My Account,” select “Cancel My Subscription,” and follow…
How can I update my payment method?
You can update your payment method in your CheqUp account. Go to “Manage My Account,” select “Change Payment Method” and…
How can I change my payment date?
You can change your payment date in your CheqUp account. Go to “Manage My Account,” select “Change Payment Method” and…
How can I log into my account?
To log into your CheqUp account, simply visit this link, enter your email and password, and click “Log In.” If…
How can I change my password?
You can change your password in your CheqUp account. If you’ve forgotten your password, use the “Forgot Password?” link on…