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Explore practical tips, expert guidance, news and real stories to help you stay informed, supported and inspired throughout your CheqUp journey.

Can I gift my subscription to someone else?

No, your CheqUp-linked WW subscription is intended for your personal use only and cannot be transferred to another person.

What if I just renewed my WW subscription? Can I get a refund or apply it to the CheqUp offer?

If you have a plan that is not on an offer subscription price, you can cancel your account on the…

I already use the WW app, do I cancel my existing membership?

Yes, you will need to cancel your existing WW subscription to be able to create a new account but you…

Does CheqUp see what I put in the app?

No. Your food logs, weight updates, and activity tracking in the WW app are private and not shared with CheqUp…

Will you be sharing my data with WW?

We only share the necessary information to activate your account – your name, email address and CheqUp customer number .…

I’ve tried WW before and it didn’t work for me – why should it now?

This version of the WW programme is different to the traditional WW programme you may have tried before. It’s customised…

Should I be following the WW plan?

Using the app to track your nutrition and activity is recommended to help you understand your weight loss and health…

How do I track my food intake?

You can log your meals directly in the app by searching for foods, scanning barcodes or taking a photo of…

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Pharmacy details

The prescribing of medicines through our website is carried out by CheqUp Health Limited (registered with Care Quality Commission with number 1-17083303713). Our medications are dispensed by Chequp Health Limited.Chequp Health Limited is regulated by the General Pharmaceutical Council (number 9012707) where the Superintendent Pharmacist is Aaron Arman (GPhC number 2216043). You can view our full pharmacy terms and regulatory information, including details on how to contact us or the relevant regulatory bodies, by clicking here.

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