Regulatory Information and Pharmacy Terms – CheqUp

Regulatory Information & Pharmacy Terms

About CheqUp

This website is run by Chequp Health Limited, a company registered in the United Kingdom at Clifton House, Bunnian Place, Basingstoke, Hampshire, RG21 7JE with Companies House number 12570252.

 

Service overview

CheqUp is committed to providing the highest standards of clinical care and technical excellence. This page explains what we do, the qualifications we hold and the partners we work with. 

 

We provide weight management services to treat those with obesity (generally considered to be a BMI ≥30). We ask all clients to complete a health questionnaire to provide our prescribers with all the information required about your health so they can make an informed decision as to whether the medications we provide are suitable for you. In essence these are the same questions that a doctor would ask you if you were sat in their surgery. 

 

In some cases, we may contact you directly to  provide further information to allow us to be sure that the treatment will be safe and effective for you.

 

As part of this process we ask you to verify your ID in two ways - through a full-body selfie taken at the time of purchase and the provision of a recognised government-approved form of identification, such as a passport or driving licence. 

 

All our weight management services are provided to adults only, aged 18 and above. 

 

Our full terms and conditions can be found here.

How it works

We prescribe two types of medication - tirzepatide and semaglutide. Both work in the same way - by suppressing appetite. They have different molecules (semaglutide is a GLP-1 medication, tirzepatide is a double-action molecule of GLP-1 and GIP) which produce different degrees of weight loss.

 

Having completed our medical questionnaire, your medication is verified by a prescriber to ensure it is the most appropriate for you based on your health profile. Once approved, the medication is dispatched to you the same day in discreet, cold-chain packaging.

Our prescribers and dispensers

Prescribing of medications

 

The prescribing of medicines is carried out by CheqUp Health Limited (see address above) which is registered with the Care Quality Commission with number 1-17083303713 where the registered manager is Toby Nicol.  

 

Details of the Chequp Health Limited registration with the Care Quality Commission can be found here https://www.cqc.org.uk/provider/1-17083303713.

 

The Care Quality Commission is registered at the following address:

 

Citygate

Gallowgate

Newcastle upon Tyne

NE1 4PA

United Kingdom

 

The prescribing of medications is led by Dr Andrea Pucci who is registered with the General Medical Council with number 7120823.

 

Dispensing of medications

 

Medications are dispensed by either:

  • CheqUp Health Limited, a pharmacy regulated by the General Pharmaceutical Council with number 9012563 at West Wing, Bewley House, Marshfield Road, Chippenham, SN15 1JW. The Superintendent Pharmacist is Ms Rebecca Aderinola, registered with the General Pharmaceutical Council with number 2083091.
  • CloudRx, a pharmacy regulated by the General Pharmaceutical Council with number 9011284 at 1 Hawthorn Park, Coal Road, Leeds, LS141PQ. The Superintendent Pharmacist is Mr Daniel Lee, registered with the General Pharmaceutical Council with number 2039891.

Details of the companies' pharmacy registration and the Superintendent Pharmacist can be checked in the Register Search section of the General Pharmaceutical Council website at https://www.pharmacyregulation.org

 

All enquiries and complaints can be made to help@chequp.com (see below for more details on our complaints procedure).

 

Full terms and conditions can be found here https://chequp.com/pages/terms-conditions

 

Technical assurance

CheqUp is proud to be a recommended supplier of weight management services to the National Health Service. We have been awarded the NHS Digital Technology Accreditation Criteria (DTAC) which demonstrates our commitment to the highest levels of clinical and technical standards and we hold Cyber Essentials, Data Security and Protection Toolkit (DSPT), and ORCHA Baseline Review (OBR) certifications. Please see our relevant qualifications here.

 

Complaints procedure

Complaints about any aspect of our service should be made to Chequp Health Limited through the following channels:

  • By email to help@chequp.com
  • By mail to West Wing, Bewley House, Marshfield Road, Chippenham, SN15 1JW 

Complaints will be acknowledged within 5 working days and a full response will be sent within 30 days at the very latest.

 

Alternatively, patients can make a complaint through ISCAS. The UK Independent Sector Complaints Advocacy Service (ISCAS) is a service designed to help individuals make complaints about the National Health Service (NHS) or social care services. The primary goal of ISCAS is to provide support and guidance to patients and service users who wish to raise concerns or complaints about the care they have received. This service ensures that individuals can navigate the complaints process effectively and that their voices are heard.

 

We encourage our patients to contact the ISCAS through the following channels:
 

  • Email to info@iscas.org.uk
  • Phone (Monday – Friday 09.00 – 17.00) 020 7536 6091
  • By mail to the following address:

ISCAS,
CEDR, 3rd Floor
100 St. Paul’s Churchyard
London
EC4M 8BU

Regulatory Information & Pharmacy Terms

About CheqUp

This website is run by Chequp Health Limited, a company registered in the United Kingdom at Clifton House, Bunnian Place, Basingstoke, Hampshire, RG21 7JE with Companies House number 12570252.

 

Service overview

CheqUp is committed to providing the highest standards of clinical care and technical excellence. This page explains what we do, the qualifications we hold and the partners we work with. 

 

We provide weight management services to treat those with obesity (generally considered to be a BMI ≥30). We ask all clients to complete a health questionnaire to provide our prescribers with all the information required about your health so they can make an informed decision as to whether the medications we provide are suitable for you. In essence these are the same questions that a doctor would ask you if you were sat in their surgery. 

 

In some cases, we may contact you directly to  provide further information to allow us to be sure that the treatment will be safe and effective for you.

 

As part of this process we ask you to verify your ID in two ways - through a full-body selfie taken at the time of purchase and the provision of a recognised government-approved form of identification, such as a passport or driving licence. 

 

All our weight management services are provided to adults only, aged 18 and above. 

How it works

We prescribe two types of medication - tirzepatide and semaglutide. Both work in the same way - by suppressing appetite. They have different molecules (semaglutide is a GLP-1 medication, tirzepatide is a double-action molecule of GLP-1 and GIP) which produce different degrees of weight loss.

 

Having completed our medical questionnaire, your medication is verified by a prescriber to ensure it is the most appropriate for you based on your health profile. Once approved, the medication is dispatched to you the same day in discreet, cold-chain packaging.

Our prescribers and dispensers

Prescribing of medications

 

The prescribing of medicines is carried out by CheqUp Health Limited (see address above) which is registered with the Care Quality Commission with number 1-17083303713 where the registered manager is Toby Nicol.  

 

Details of the Chequp Health Limited registration with the Care Quality Commission can be found here https://www.cqc.org.uk/provider/1-17083303713.

 

The Care Quality Commission is registered at the following address:

 

Citygate

Gallowgate

Newcastle upon Tyne

NE1 4PA

United Kingdom

 

The prescribing of medications is led by Dr Andrea Pucci who is registered with the General Medical Council with number 7120823.

 

Dispensing of medications

 

Medications are dispensed by either:

  • CheqUp Health Limited, a pharmacy regulated by the General Pharmaceutical Council with number 9012563 at West Wing, Bewley House, Marshfield Road, Chippenham, SN15 1JW. The Superintendent Pharmacist is Ms Rebecca Aderinola, registered with the General Pharmaceutical Council with number 2083091.
  • CloudRx, a pharmacy regulated by the General Pharmaceutical Council with number 9011284 at 1 Hawthorn Park, Coal Road, Leeds, LS141PQ. The Superintendent Pharmacist is Mr Daniel Lee, registered with the General Pharmaceutical Council with number 2039891.

 

Details of the companies' pharmacy registration and the Superintendent Pharmacist can be checked in the Register Search section of the General Pharmaceutical Council website at https://www.pharmacyregulation.org

 

All enquiries and complaints can be made to help@chequp.com (see below for more details on our complaints procedure).

 

Full terms and conditions can be found here https://chequp.com/pages/terms-conditions

Technical assurance

CheqUp is proud to be a recommended supplier of weight management services to the National Health Service. We have been awarded the NHS Digital Technology Accreditation Criteria (DTAC) which demonstrates our commitment to the highest levels of clinical and technical standards and we hold Cyber Essentials, Data Security and Protection Toolkit (DSPT) , and ORCHA Baseline Review (OBR) certifications. Please see our relevant qualifications here.

Complaints procedure

Complaints about any aspect of our service should be made to Chequp Health Limited through the following channels:

  • By email to help@chequp.com
  • By mail to West Wing, Bewley House, Marshfield Road, Chippenham, SN15 1JW 

Complaints will be acknowledged within 5 working days and a full response will be sent within 30 days at the very latest.

 

Alternatively, patients can make a complaint through ISCAS. The UK Independent Sector Complaints Advocacy Service (ISCAS) is a service designed to help individuals make complaints about the National Health Service (NHS) or social care services. The primary goal of ISCAS is to provide support and guidance to patients and service users who wish to raise concerns or complaints about the care they have received. This service ensures that individuals can navigate the complaints process effectively and that their voices are heard.

 

We encourage our patients to contact the ISCAS through the following channels:
 

  • Email to info@iscas.org.uk
  • Phone (Monday – Friday 09.00 – 17.00) 020 7536 6091
  • By mail to the following address:

ISCAS,
CEDR, 3rd Floor
100 St. Paul’s Churchyard
London
EC4M 8BU

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Discreet

packaging

Free, next-day delivery

Free

cancellation

Full refund if ineligible

Start your online consultation now

and look forward to

sustainable weight loss...

Get started

More questions?

We’re here to help

Book a call with an expert
Email us with any queries
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